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Hi. When I was looking for a helpdesk system I wanted it to be easy to use, have features that made sure that my team could prioritise their calls to make sure my users and customers received the very best levels of service. I also wanted to be sure that the product used the best [...]
I’m having a few problems with my version 2 gearbox, and I would appreciate if you could help me. First off, spring length. The original spring was a little bit longer and had different compressed parts. Does this matter? When i fire the gun, it makes a high pitched grinding noise. Sometimes the piston stops [...]
See Logicalware’s help desk reporting feature in action. If you can measure your performance you can improve it.
I’m sorry, i hope this video makes sense. I kind of rambled on a bit, it’s hard sometimes to put into words what i’m thinking. .haha Got any questions-feel free to leave a comment or two!
DemocracyNow.org – Doing the regime’s bidding, British-based Vodafone shut down Egypt’s phone and internet service. The American company called Narus — owned by Boeing — sold Egypt the surveillance technology that helped identify dissident voices. For more on this story, Democracy Now! interviewed Tim Karr of Free Press and CUNY Professor CW Anderson. Karr talks [...]
www.spiceworks.com Having help desk software in your business is important because IT personnel can provide remote assistance to users in different areas. A help desk has many functions, including managing requests through an issue tracking system to track requests made by users.
*** PROBLEM SOLVED: all I had to do is hit alt+f10 while booting up!!! Thanks to solari76 *** I’ve got a problem on my 2-months old Acer Aspire One Netbook…I can’t get my XP Home to boot up. If I select either of the Start options: Last known good configuration or Start Windows Normally, a [...]
When issues are logged and tracked in the central BridgeTrak help desk software database, you can employ BridgeAutoEscalate to: Automatically reassign issues to BridgeTrak agents based on specified criteria! Notify help desk agents by e-mail of a new issue, a re-assigned issue, or an issue whose status or priority has changed. Trigger notifications based on [...]